Support & Help Center

1. In-app reporting: Tap the ••• menu on any profile or inside a chat → select Report → choose Underage suspicion. Reporting immediately blocks that account for you and flags our review team.
2. Designated Child Safety POC: contact@tgrows.com (please attach user ID, profile screenshot, and timestamps).
3. Emergency: If someone is in immediate physical danger, contact your local emergency services immediately.

We swiftly remove offending content, terminate accounts permanently, preserve digital logs in compliance with legal standards, and cooperate fully with international law enforcement and NCMEC. Read our full published Child Safety Standards & CSAE Policy.

• Edit profile: Update photos, bio, interests, and discovery filters directly from your profile settings.
• Age verification: Yarbuddy is strictly 18+. Profiles found misrepresenting age are permanently banned.
• Login codes: We use secure, passwordless one-time verification codes sent to your registered email or Google sign-in. Check your spam folder if the code does not arrive within a minute.
• Account deletion: You can close your account at any time via Settings → Account → Manage Account → Delete Account, or through our web portal at yarbuddy.com/delete-account. Deletion revokes active sessions and removes your profile from all discovery feeds immediately.

1. Instant two-way blocking:When you block someone, both profiles vanish from each other’s discovery feeds and chat lists instantly.
2. Comprehensive reporting: Flag fake profiles, catfish, commercial spam, harassment, or inappropriate behavior directly inside the app.
3. Human photo verification: Photos are moderated to stop bots, impersonation, and explicit imagery.

• Cancel subscription:Open Google Play Store → tap your Profile → Payments & subscriptions → Subscriptions → Yarbuddy → Cancel.
• Refund requests:Refund processing is governed by Google Play’s standard policies. Navigate to Google Play → Budget & history → select purchase → Request refund.

Note: Matching and core messaging on Yarbuddy are 100% free — you never need a paid subscription simply to chat with people you have matched with.

• Data export: Email contact@tgrows.com from your registered account email.
• Account closure:Use “Delete account” in settings or via our account management page.

Read our full data protection practices in our Privacy Policy.